That's a nice contrast to rival cable internet providers like Cox and Xfinity that may charge overage fees up to $50 or higher for going over your data allowance.
#ALTICE WIFI SPEED TEST FREE#
On the bright side, Optimum internet is free of data caps and contracts, regardless of the service type or plan. But hey, no data caps, no contracts and now a 2-year price guarantee Instead, the company voluntarily lowered upload speeds to ensure they "are in line with other ISPs and aligned with the industry." That is absurd. It's a bold move by Altice and one that won't do any favors for the millions of people who continue to work and learn from home, but surely the decision was made for good reason, right?Īltice claims that the speed decrease is not the result of limited network capabilities or difficulty keeping up with demand. New customers, however, are stuck with the slower upload speeds. In July 2021, Optimum dropped upload speeds by 15 to 30Mbps, depending on the plan.Įxisting Optimum customers didn't have to worry about their upload speeds falling unless they changed their plan by upgrading or downgrading their speeds. Optimum internet is no different, but parent company Altice decided to take its upload speeds down even further. That's just the nature of a cable internet connection.
#ALTICE WIFI SPEED TEST DOWNLOAD#
Upload speeds are competitively lowĬable internet upload speeds will be lower than the download speeds. AT&T, for example, has the same monthly pricing on its 2-gig and 5-gig plans, and Frontier's 2-gig plan starts at $110 a month. Such prices for home internet can understandably feel a bit steep compared to other internet plans, but Optimum's multi-gig plans are actually priced as well as or better than competing providers. Multi-gig internet service is still fairly new with few major providers offering anything above 1,000Mbps, but Optimum has recently introduced 2,000Mbps and 5,000Mbps plans available in select areas starting at $120 and $180 per month, respectively. Beyond that, many Optimum service areas - approximately 1.6 million households - will have access to fiber service with symmetrical upload and download speeds and multi-gig plan options. Gig service is available to the majority of households serviceable for Optimum, but not all. For example, select areas may also have the option of a low-cost 100Mbps plan and some locations will get 200Mbps or 400Mbps in place of the 300 and 500Mbps plans. Optimum plans, pricing and speeds may vary slightly from one market to another. Here's a look at the most common Optimum internet plans. Exact speeds and pricing will vary by location, but all plans come with unlimited data, no equipment fees and no contracts. Many Optimum internet customers will have three or more options to choose from, including a gigabit plan and possibly two multi-gigabit plans. Optimum internet plans and service details So what's the deal with Optimum? I'll cover everything you need to know below, from plans, pricing and availability to the possible red flag that is low customer satisfaction. Optimum claimed the bottom spot among major ISPs in the most recent ACSI rankings, and surpassed only fellow (and former) Altice brand Suddenlink the year before. Despite the competitive pricing, fast speeds and other perks, Optimum lingers at the bottom of customer satisfaction reports from sources like the American Customer Satisfaction Index and J.D. There are even potential signup bonuses and free equipment rental in most service areas.īut there's one box that consistently remains blank: customer satisfaction. It's got fast speeds, low introductory pricing and unlimited data with no contracts. Optimum checks just about every box when it comes to what we at CNET look for in a quality internet provider.
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